Withdrawal

English translation for convenience. The Spanish version is the legally binding one.

You have the right to withdraw from the contract within 14 calendar days without giving a reason. The period ends 14 days after you, or a third party you name, take physical possession of the goods.

You can return the instrument even if you have taken it out of its case and tried it: we clean and disinfect it when it arrives. We only ask you to send it back complete, with its case if it came with one.

To withdraw, tell us with a clear statement (email to hola@arpadeboca.es). You may use the form below, but you do not have to. We will refund all payments, including standard shipping costs, within 14 days at the latest.

Model withdrawal form

To Sergey Evstegneiev, Lloret de Mar (Girona), hola@arpadeboca.es:
I hereby give notice that I withdraw from my contract of sale of the following goods: ______
Ordered on / received on: ______
Name of consumer: ______ · Address: ______
Signature (only if on paper) · Date: ______